McPhail Watmore Associates

DEVELOPING PROFESSIONAL AND EFFECTIVE MANAGERS

“Lots of action points taken away. Mainly to make a conscious effort to take a step back and change (if relevant) my actions etc.”

Communication and Meeting Skills session for managers,
The Co-operative College

'A good mix of presentations and activities: an outstanding session leader.'

'It was incredibly useful'

Recruitment and Selection Training
Loughborough University

To help you develop effective managers we offer consultancy and training to enhance the leadership and management skills of these key staff.

We invite you to review the following taster of the areas we cover…

Appraisal:
The ability of your managers to fully understand and implement your appraisal system is key to the success of this process. We will coach them in effective appraisal interview skills, motivation, target setting and dealing with performance issues.

Coaching and Counselling:
Effective coaching and counselling skills are a crucial part of the manager’s toolkit. We equip managers with the skills to deal confidently with a broad range of ‘people issues’ including under performance at work encouraging them to manage sensitive work issues effectively and legally.

Dealing with Under-performance and Discipline:
Dealing with under-performance can be amongst the most daunting element of a manager’s role. We recognise that these issues are often addressed badly because the manager does not know what to do or how to do it. This not only causes on going problems for your business, but can lead to unnecessary and costly legal claims in an Employment Tribunal. We provide step by step guidance that includes: addressing the problem when it first occurs, undertaking investigations and conducting disciplinary meetings.

Delegation Skills:
One of the hardest things to do effectively is delegate, most people either give too much away or do to much themselves. We can provide your managers with the skills to plan their work effectively and delegate responsibly.

Developing Diversity:
Understanding diversity is vital to ensuring that your workforce is recruited and promoted on merit and attracts the best talent into your business. Your managers need to understand the concept of diversity, and the factors which can block progress for particular groups

Staff Training and Development:
Your managers are responsible for the continual development of your business through the continual development of your staff. We can introduce them to the skills of training needs analysis, skills audits and training design and delivery.

Leading Change:
In today’s fast moving environment we are all aware of the need to change and alter according to arising needs and demands. Your managers are crucial to this adaption process. We can help them to understand change processes and equip them with the skills to face the challenge of resistance and fear from their staff.

Leadership:
There are many different styles of leadership and many different ways of leading. We will help your managers to understand a variety of approaches, as well as their own natural style and equip them with the skills to choose the most appropriate style to suit a given situation.

Managing Meetings:
A course designed to ensure that meetings run with a purpose, effectively and to time.

Managing Time:
Effective managers know how to manage their own time so that they can concentrate on the key aspects of business success. We encourage managers to look at the way they spend their time and help them to identify areas where they could be more effective and ‘in control’ of their day.

Motivating People:
An essential part of any managerial role is the ability to motivate others. We can help your managers to understand motivational theory and apply it to the people they work with.

Project Management:
‘Failure to plan is planning to fail’. We’ve all heard this quote and seen the consequences. We can provide your managers with the skills to plan a project in advance, monitor its progress and develop strategies and contingency plans for the inevitable hiccups that occur.

Recruitment and Selection:
Getting it Right: Making the wrong decision in the appointment of a new member of staff is costly – leading to excessive training or the appointment failing altogether. Yet most problems can be avoided by thorough attention to each stage of the recruitment and selection process. We will provide your managers with the skills to handle the process successfully and professionally– they will understand the legal context, post assessment, job descriptions and person specifications, effective assessment and competency based interviewing techniques.

Stress Management:
Managers are pressed and busy people. If they don’t understand how to look after themselves and develop personal coping strategies they will soon find working at managerial level stressful. We can help your managers to understand stress, particularly in relation to them personally and provide them with skills and techniques to help them survive the problem times.

Team Building:
A good manager will understand ,not only how to motivate and work with individuals, but the vital dynamics that come into play when people are operating as a team. We can develop your managers’ abilities to create and develop effective team performance.

Report Writing and Presentation Skills:
All managers are required to present information at all levels. We will develop their ability to deliver powerful, persuasive and professional reports and presentations.

All the work we do with you is driven by you. It is vital to us that we understand your organisation and your needs before we begin any training or consultancy on your behalf. Training plans are always discussed and agreed with you in advance. Our input is tailored to the needs of your managers and your organisation and is always bespoke.

Our training courses are run to the convenience of your organisation, we do not impose set patterns or timetables. Courses are highly interactive providing enormous opportunity for participants to practice the skills they are developing and consider how they are going to transfer and apply them in the work place.

Space doesn’t allow us to cover in detail all the things we do, so we would encourage you to phone or e-mail us for more information or advice.